1. Introduction
CYBERBLOCKS TECHNOLOGIES AG ("CyberBlocks", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, date of birth, nationality)
- Contact information (email address, phone number, address)
- Identity verification documents (passport, ID card, proof of address)
- Financial information (bank account details, transaction history)
- Employment and source of funds information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify your identity and comply with legal requirements
- Detect and prevent fraud and other illegal activities
- Communicate with you about our services
- Comply with anti-money laundering (AML) regulations
4. Information Sharing
We may share your information with:
- Banking partners and payment processors to facilitate transactions
- Identity verification service providers
- Regulatory authorities as required by law
- Professional advisors (lawyers, accountants, auditors)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Under Swiss law, we are required to retain certain records for a minimum of 10 years.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to processing of your data
- Request data portability
8. Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
9. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer:
Email: [email protected]
Address: Baarerstrasse 79, 6300 Zug, Switzerland